Stop charging for Calls that no one responded to | Voters

Stop charging for Calls that no one responded to

complete

Emanuel Termure

Stop charging us for calls that no one responded to. If someone doesn't respond to a call please stop charging us for it. It gets really expensive to do bulk calls.

April 16, 2024

Nikhil Gupta

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complete

I checked, this should be fine. Feel free to create support ticket with call id if not.

Nikhil Gupta

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Ed Preble

Totally agree. Especially considering that all calls are already rounded UP to 1 min. Just to test the agent in the web app (no telephony costs) is $0.05 in order to find out it works or not. Another option would be to round to the nearest 6 seconds like most telephony providers.

Nikhil Gupta

Ed Preble: We round to the nearest second