Multi-lingual
complete
A
Alex Doonanco
To make high quality multi-lingual experiences with language selection at the beginning, we need a way to either:
- Be able to use different STT and TTS models in different nodes
- Transfer into a sub-workflow or Squad-style transfer to an assistant that is configured in the alternative language
Multi-lingual STT and TTS just aren't quite there yet
Canny AI
Merged in a post:
Hi! I’m creating a Squad where the assistant asks users if they prefer English or Hindi, and then routes them to one of two other voice assistants accordingly. Can you please enable intent-based agent transfer or conditional routing in my Squad?
A
Abhinav Jain
Nikhil Gupta
complete
yes workflows will work here now!
Angad Bhalla
Also, when the agent is transferiing to another agent, it must have a silent transfer feature, agent must not say "transferring to another agent" and the experience should be continual for the user speaking at the other end, and not a fresh start.
Jean-Benoît Henry
What about using a squad ?
Henry Williams
under review