Make idle-messages customizable
complete
Jean-Benoît Henry
Nicolas Aliaksei Chumakou Virgile RIETSCH Daniela I've recreated a ticket here for multi lingual support : https://vapi.canny.io/feature-requests/p/multi-lingual-idle-messages
Jean-Benoît Henry
Nikhil Gupta I don't thinks this is has been meant by Virgile. When building multilingual agents, it would be great that the assistant could voice the idle message in the correct language. At this stage, I can only set strings in a single language but not in multiple languages such that it could pick from the list (non deterministic, as it would be chosen from the language detected for the call). Do you get what I mean ?
Nikhil Gupta
complete
yes this is already supported: https://docs.vapi.ai/api-reference/assistants/create#request.body.messagePlan.idleMessages
Autopilot
Merged in a post:
Translate Assistant Idle Messages in other languages directly in Dashboard
V
Virgile RIETSCH
Hi everyone. After asking a question on Discord here : https://discord.com/channels/1211482211119796234/1369326347372990535 , I've decided to create a feature request.
Here's the issue: When building non-English voice agents (e.g., Cartesia French), the assistant’s idle messages remain in English. The only way to change them is via a PATCH call to /assistant/{id} that overwrites messagePlan.idleMessages, which excludes no-code users who rely solely on the Vapi Dashboard UI.
Suggestion:
Add an “Idle Messages” section in the Dashboard where creators can view, add, edit, delete, and reorder idle messages, set the repeat limit and timeout, and have language-appropriate defaults if the assistant locale is non-English. All changes should persist through the same fields the API uses so the UI and API stay perfectly in sync.