It would be extremely useful if VAPI could allow us to add a website link directly to an agent’s knowledge base, and have the system automatically scrape and ingest the content.

Currently, with platforms like Retell (https://www.retellai.com/features/knowledge-base

), this process works very well. By providing only the URL, the agent can access and update its knowledge automatically, without the need for manual scraping or data entry.

Ideally, the feature would also allow for periodic refreshes, so the agent always has up-to-date information from the website. This would save a lot of time and improve the agent’s responsiveness and accuracy.