Multilingual Support (English, Spanish)
complete
Mason
Hello, I am wondering if the following capability is currently available: to prompt the AI to ask the human on the call if they would prefer english or another language and to adjust the voice model, etc accordingly. I can guess that this would be extremely useful in the US, especially for Spanish.
R
Robert Hansen
Saying "use squads" does not answer the question. There is no clear instructions on how to configure an agent to say in it's first message "Thank you for calling. Para asistencia en español, por favor dígame. How may I help you today?" (This is the agent spekaing on BOTH English and Spanish)
And then for the caller to say whatever they say in Engliosh OR Spanish, and Vapi routes them to the correct squad. We need instructions on SPEAKING TWo langauges, DETECTING the caller's language, and then routing (if necessary).
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Nikhil Gupta
complete
Yes, you can use squads.